Discover how Flowtimize partnered with Marius Gheboianu to elevate Aspen Experience, streamlining operations, enhancing customer engagement, and tripling revenue in under a year.
Marius Gheboianu: Finance professional turned entrepreneur, co-founder of Aspen Experience, a global leader in helping hospitality students and graduates secure J1 visa internships in luxury U.S. hotels.
Niche: Bridging the gap between students, employers, and visa providers with a mission to simplify the transition into hospitality careers while offering an unparalleled customer-centric approach.
Here’s what we cover:
- Marius’s journey: From finance professional to a purpose-driven entrepreneur helping hospitality students worldwide.
- Aspen Experience’s origin: Born out of frustration with subpar customer service in the industry, Marius aimed to redefine standards by putting customers first.
- Challenges before Flowtimize: Manual processes, early-stage systems, and untapped marketing potential limited growth.
- The transformation process:
- A complete audit of marketing, sales, and delivery systems.
- Redefining the value proposition with customer insights and team collaboration.
- Introducing automation to save time and improve efficiency.
- Results achieved:
- Revenue tripled, with candidate processing growing from 15-20 to 60-80 per month.
- Team expanded from 4 to 10, with ongoing recruitment.
- Enhanced website functionality and clearer messaging eliminated customer doubts.
Marius’s #1 piece of advice: “Start by understanding your customers’ needs better than they do. Build a roadmap, stay consistent, and don’t hesitate to ask for expert guidance to surpass your limits.”
For those looking to transform their operations or expand their market reach, take inspiration from Marius’s story – a journey where collaboration, clarity, and innovation paved the way for extraordinary success.
